STR 581 Capstone Final
Examination, Part One
1. Because practical
considerations make job tryouts for all candidates infeasible, it is necessary
to __________ the relative level of job performance for each candidate on the
basis of available information.
·
predict
·
accept
·
assign
·
abandon
2. Some studies
indicate the best approach for transformational change may have the chief
executive officer create an atmosphere for change
·
but let others decide how to initiate
change
·
and begin establishing a vision
·
but carefully set limits for the program
·
and establish a reward system
3. Which of the
following is a desirable strategy for managers aiming to reduce the negative
consequences of rumors?
·
Initiating disciplinary action against the employee who started
the rumor
·
Encouraging employees to communicate their concerns and
suggestions
·
Creating a more informal communication environment at the
workplace
·
Refusing to comment on issues that appear to be controversial
and unfair
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Final Examination, Part One
4. A project can be
segmented into which of the following?
·
Work packages
·
Success markers
·
Sub-jobs
·
Events
5. Which of the
following is an element that addresses elimination of waste under lean
production?
·
Group plant loading technology
·
Minimized run times
·
Production ahead of
demand
·
Kanban production control system
6. The Civil Rights
Act of 1991 offered what for victims of unintentional
discrimination?
·
race
norming
·
adverse impact
·
affirmative action
·
monetary damages and jury trials
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7. Active listening
requires:
·
summarizing all areas of the performance-interview feedback
discussion.
·
verbal communications
only
·
summarizing only the areas of
agreement
·
interruptions to get your point across
8. Which of the
following is ISO 14000 primarily concerned
with?
·
Time management
·
Quality
management
·
Environmental
management
·
Continuous improvement management
9. Training that
results in ______ is costly because of the cost of training (which proved to be
useless) and the cost of hampered performance.
·
negative transfer of
training
·
applicability of
training
·
reinforcement of training
·
simulation of training
10. As a university
student, your institution’s social principles and practices reflect on you, as
a stakeholder, in the organization. Therefore, it is your right to question how
these practices should be evaluated in relation to the social issues that the
school is addressing. If your university provides job-share programs, builds a
day-care facility, and only uses recycled paper, it could be said to be
________.
·
fulfilling its social
obligation
·
socially image conscious
·
socially responsive
·
socially aware
11. According to the
job characteristics model, autonomy is defined as the degree to which
·
a job requires completion of a whole and identifiable piece of
work
·
a job has an impact on the lives or work of other
people
·
a job generates direct and clear information about
performance
·
a job provides the worker freedom, independence, and discretion
12. Which of the
following is considered a major process flow
structure?
·
Lean Manufacturing
·
Project
·
Lead Time
·
Fabrication
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13. An example of
control criteria that can be used in any situation is
________.
·
employee
satisfaction
·
average time to process
paperwork
·
client requests completed per
hour
·
number of calls taken per day
14. What can
affirmative action assist organizations in achieving that diversity initiatives
cannot?
·
Maximizing
creativity
·
Maximizing workforce
commitment
·
Correcting specific problems of the past
·
Increased productivity
15. Adoration of a
charismatic leader by followers can lead to
·
greater understanding of the company
mission
·
difficulty in developing a
successor
·
a competitive work environment
·
limiting suggestions of fixes and improvements
16. Which of the
following is considered an organizational blueprint, which prescribes the
quantity and time frame for when each end product will be
assembled?
·
WBS (Work Breakdown
Structure)
·
MRP (Material Requirements
Plan)
·
ERP (Enterprise Resource Planning)
·
MPS (Master Production Schedule)
17. In performing a
SWOT analysis, which of the following would be considered as a
threat?
·
Lack of a strategic plan
·
Competitors
·
Recognized brand
·
Increased product demand
18. When an employee
volunteers to run a canned food drive, this is an example
of
·
employee
happiness
·
employee
productivity
·
organizational citizenship
behavior
·
job satisfaction
19. Conflicts can be
resolved by withdrawing from them or suppressing them. This conflict-management
technique is known as ________.
·
compromising
·
forcing
·
accommodating
·
avoiding
20. Sam Meyers manages
a telemarketing call center. He has 20 employees working for him who are
displeased with the way he yells and threatens to terminate them for what they
see as small issues. Which kind of power is Sam using to get the job
done?
·
Reward power
·
Referent power
·
Coercive power
·
Legitimate power
21. In _____, workers
have been fired for refusing to quit smoking, for living with someone without
being married, drinking a competitor’s product, motorcycling, and other legal activities
outside of work.
·
invasion of privacy
·
lifestyle
discrimination
·
defamation
·
constructive discharge
22. Mary arrives at
her new job. Before she can begin actually doing the work, she must complete a
series of activities including role playing and virtual reality
interactions. What type of training method does Mary’s new employer
use?
·
Simulation
·
Information presentation
·
On-the-job training
·
Organizational development
23. Which of the
following is one of Dr. Eli Goldratt's rules of production scheduling for
optimized production technology?
·
Utilization and activation of a resource are not the
same.
·
If you lose an hour at a bottleneck it is better than making
scrap.
·
An hour saved at a bottleneck operation does not increase the
process flow.
·
Do not allow bottlenecks to govern the flow of the line.
24. Deming’s PDCA
(plan, do, check, and act) cycle underlies what inherent Six Sigma
principle?
·
Standard deviation
·
Project
management
·
Control charting
·
Continuous improvement
25.________ refers to
an individual’s belief that he or she is capable of performing a task.
·
Emotional
contagion
·
Self-determination
·
Self-efficacy
·
Affect intensity
26.____________ is the
biggest hurdle to overcome in a pay-for-performance plan.
·
Inflation
·
Merit-pay increases
·
Salary cap performance
level
·
Compensation equation
27. In order to make
their firm a learning organization, managers
should
·
avoid the use of cross-functional teams
·
penalize mistakes
·
reinforce interdependence and reduce
boundaries
·
increase the degree of departmentalization
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Complete Answers of STR 581 Final Exam Question with Answer
28. During the
implementation of a project, which of the following should be the primary focus
of a consulting firm?
·
People management skills
·
Application of the learning curve theory
·
The correct project
software
·
Tools and materials availability
29. The concept that
some leadership attributes will work in some situations but not in others can
be described by the
·
leadership effectiveness theory
·
behavioral theory
·
contingency theory
·
tactical theory
30. Which of the
following statements is true with regard to the effectiveness of
tactics?
·
All tactics are equally effective with regard to upward
influence.
·
Individuals from collectivist cultures are typically more likely
to use soft tactics that reflect personal
power.
·
Soft tactics are less effective than hard tactics when used
individually
·
The combination of a soft tactic with reasonable persuasion is
more effective than a combination of two hard tactics.
About Author
This article covers the topic
for the University Of Phoenix STR 581 Final
Exam . The author
is working in the field of education from last 5 years. This article covers the
basic of STR 581 Final
Exam Assignment from UOP. Other topics in the class are as follows:
STR 581 Week 1 Ethics Reflection Paper
STR 581 Week 1 Knowledge Check (Latest)
STR 581 Week 1 Complete
STR 581 Week 2 Research Proposal
STR 581 Week 2 Learning Team Activity
STR 581 Week 2 Knowledge Check (Latest)
STR 581 Week 2 Complete
STR 581 Week 3 External and Internal Environmental
Analysis
STR 581 Week 3 Learning Team Peer Evaluation
STR 581 Week 3 Knowledge Check (Latest)
STR 581 Week 3 Complete
STR 581 Week 4 Strategic Choice and Evaluation
STR 581 Week 4 Learning Team Peer Evaluation
STR 581 Week 4 Knowledge Check (Latest)
STR 581 Week 4 Complete
STR 581 Week 5 Implementation Strategic Controls and
Contingency Plans
STR 581 Week 5 Learning Team Peer Evaluation
STR 581 Week 5 Knowledge Check (Latest)
STR 581 Week 5 Complete
STR 581 Week 6 Strategic Plan and Presentation
STR 581 Week 6 Complete
STR 581 Week 2 Capstone Final Examination, Part One
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